Returns Policy
Returns
We understand that ordering a product doesn’t always meet your needs. Returns can be made at our work studio in Prahran Melbourne by appointment we are very flexible on times. If a garment is faulty we offer a full refund or replacement. For a change of mind the postage is at the buyer’s expense we ask the product be in original condition and not worn. If you would like to see products in person contact us to arrange a time to see and try on our collections. We pride ourselves to offer the best customer service and buying experience if you have any questions please reach out and we will promptly answer your questions.
Showroom
59 Pridham Street Prahran
Victoria Australia 3181
hello@kokki.com.au
0404024119
International Buyers
Internation buyers please contact us if you are interested in our range. Please be aware your purchase may attract taxes and duties in your country. If you have any questions about products before purchasing contact us and we will happily answer any queries. Returns are at the buyers expense and shipping to and from Australia can be costly for that reason we prefer that you contact us with any queries. We’d rather that you have found the right product for you than a sale.